About You
We are looking for highly motivated and adaptable Executive, Sales & Marketing (Insurance) to join our dynamic team at Carsome Capital Sdn Bhd. In this role, you will play a key part in ensuring smooth and efficient insurance operations, from policy administration to customer engagement and sales support. The ideal candidate is detail-oriented, proactive, and customer-focused, with excellent communication skills and a passion for learning in a fast-paced environment.
Your Day-to-Day
Insurance Policy Administration
- Process insurance-related transactions accurately and efficiently, including quotations, cover notes, endorsement, renewals, and cancellations.
- Maintain and update client policy information in the system, ensuring accuracy and compliance with company and regulatory standards.
- Organize and manage insurance policies meticulously to ensure data completeness and integrity.
Stakeholder Communication & Customer Service
- Serve as the primary point of contact for clients, partners, and third-party vendors via phone, WhatsApp, and email.
- Deliver professional and empathetic customer service, fostering long-term relationships and client satisfaction.
- Coordinate meetings, appointments, and prepare presentation materials as required.
- Collaborate closely with the sales team to achieve and exceed departmental sales targets.
- Perform basic data computation, reporting, and analysis to identify sales trends and support strategic decision-making.
- Proactively contribute ideas and initiatives to drive business growth and enhance overall sales performance.
- Assist with additional sales or marketing activities as assigned by management.
Compliance & Continuous Improvement
- Adhere strictly to company policies, procedures, and all legal and regulatory requirements.
- Stay adaptable and open to evolving responsibilities as the team and business continue to grow.
Your Know-How
- Fresh graduates are encouraged to apply.
- Strong communication and interpersonal skills
- Positive attitude, strong initiative, and eagerness to learn
- Comfortable with phone-based customer interaction and follow-ups.
- Basic proficiency in Microsoft Excel and other office applicants
- Opportunity to grow with a leading automotive fintech company.
- Dynamic, collaborative, and supportive work culture.
- Exposure to diverse aspects of insurance operations, sales, and customer engagement.