Key Accountabilities:
- Monthly purchase of pantry items.
- Customer service - Handle and manage customers’ direct enquiries.
- Prepare sales reports for the team and the branch; generate weekly sales report for the management.
- Prepare customer account usage statistics for the team and the branch as preparation for their daily visitation.
- Develop weekly journey/visitation plan and track for the team and the branch.
- Providing timely, quality support to the team and the branch throughout the sales cycle.
- Generate reports around revenue, renewals, sales cycle, and usage trends.
- Weekly drop-off comments.
- Data analysis reports to line manager.
- Verification for resigned/ closed accounts.
- Dealers logo submission and stationaries order.
- Managing the team’s attendance, new joiners form and target letter.
- Ad hoc duties assigned
Essential knowledge, skills and abilities:
- Tertiary qualifications in a relevant field
- Experience within a high performance sales team
- Proficient in Microsoft Office Applications (Word, Excel & PowerPoint)
- Proficient in both written and spoken English
- Experience in generating sales report and meticulous on sales figures and data
- Good customer service
- Circa 1 year experience in a similar role
- Very high standard of accuracy, presentation and attention to detail