The Assistant Dealer Principal will play a crucial role in supporting the Dealer Principal in overseeing the dealership’s operations, ensuring that sales targets are met, and customer satisfaction is achieved. This role requires a proactive leader with the drive to lead day-to-day operations, support team development, and contribute to the dealership’s overall success. The Assistant Dealer Principal will act as a second-in-command, stepping in for the Dealer Principal when necessary.

Key Responsibilities:

Leadership and Support

  • Assist the Dealer Principal in managing and leading the dealership team, including sales, service, and administrative staff.
  • Implement strategies to support the dealership’s objectives in line with CARSOME’s overall business goals.
  • Foster a collaborative and positive work environment that reflects CARSOME’s values and culture.

Operational Management:

  • Oversee daily operations to ensure the dealership runs smoothly and efficiently.
  • Assist in managing inventory.
  • Ensure all regulatory and compliance requirements are met.

Sales and Customer Experience:

  • Support the development and execution of sales strategies to drive growth and achieve targets.
  • Ensure a high level of customer service is maintained, contributing to an exceptional customer experience.
  • Monitor customer feedback and work with the team to address any issues or opportunities for improvement.

Financial Oversight:

  • Assist in managing the dealership’s financial performance, including profit and loss (P&L) statements.
  • Help implement cost-control measures and drive operational efficiency across all departments.
  • Contribute to the development of business plans to meet or exceed sales and financial targets.

People Development:

  • Support the recruitment, training, and development of dealership staff.
  • Help design and implement incentive schemes to motivate and reward high performance.
  • Promote a culture of continuous learning and professional growth within the team.

Account/Dealership Management:

  • Assist in managing key dealership accounts by maintaining strong relationships with partners and clients. Identify opportunities for account growth by understanding the evolving needs of dealerships.
  • Identify opportunities for account growth by understanding clients' evolving needs. Develop and implement strategies to retain clients, ensuring long-term partnerships and maximizing revenue potential

Requirements:

Experience:

  • Minimum of 3 years of experience in a management role within the automotive or retail industry.
  • Proven experience in sales, operations, or customer service within a dealership environment.
  • Strong financial understanding and experience with P&L management.

Skills:

  • Strong leadership and team management abilities.
  • Excellent communication and interpersonal skills.
  • Analytical and strategic thinking with the ability to support effective decision-making.
  • High level of integrity, professionalism, and customer focus.
  • Proficiency in account/dealership management, with a deep understanding of the automotive industry.

Education:

  • Bachelor’s degree in Business Administration, Management, or a related field.

Incentives:

  • Competitive base salary
  • Performance-based bonuses
  • Career advancement and professional development within CARSOM
  • Professional development and training programs