The Assistant Dealer Principal will play a crucial role in supporting the Dealer Principal in overseeing the dealership’s operations, ensuring that sales targets are met, and customer satisfaction is achieved. This role requires a proactive leader with the drive to lead day-to-day operations, support team development, and contribute to the dealership’s overall success. The Assistant Dealer Principal will act as a second-in-command, stepping in for the Dealer Principal when necessary.
Key Responsibilities:
Leadership and Support
- Assist the Dealer Principal in managing and leading the dealership team, including sales, service, and administrative staff.
- Implement strategies to support the dealership’s objectives in line with CARSOME’s overall business goals.
- Foster a collaborative and positive work environment that reflects CARSOME’s values and culture.
Operational Management:
- Oversee daily operations to ensure the dealership runs smoothly and efficiently.
- Assist in managing inventory.
- Ensure all regulatory and compliance requirements are met.
Sales and Customer Experience:
- Support the development and execution of sales strategies to drive growth and achieve targets.
- Ensure a high level of customer service is maintained, contributing to an exceptional customer experience.
- Monitor customer feedback and work with the team to address any issues or opportunities for improvement.
Financial Oversight:
- Assist in managing the dealership’s financial performance, including profit and loss (P&L) statements.
- Help implement cost-control measures and drive operational efficiency across all departments.
- Contribute to the development of business plans to meet or exceed sales and financial targets.
People Development:
- Support the recruitment, training, and development of dealership staff.
- Help design and implement incentive schemes to motivate and reward high performance.
- Promote a culture of continuous learning and professional growth within the team.
Account/Dealership Management:
- Assist in managing key dealership accounts by maintaining strong relationships with partners and clients. Identify opportunities for account growth by understanding the evolving needs of dealerships.
- Identify opportunities for account growth by understanding clients' evolving needs. Develop and implement strategies to retain clients, ensuring long-term partnerships and maximizing revenue potential
Requirements:
Experience:
- Minimum of 3 years of experience in a management role within the automotive or retail industry.
- Proven experience in sales, operations, or customer service within a dealership environment.
- Strong financial understanding and experience with P&L management.
Skills:
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Analytical and strategic thinking with the ability to support effective decision-making.
- High level of integrity, professionalism, and customer focus.
- Proficiency in account/dealership management, with a deep understanding of the automotive industry.
Education:
- Bachelor’s degree in Business Administration, Management, or a related field.
Incentives:
- Competitive base salary
- Performance-based bonuses
- Career advancement and professional development within CARSOM
- Professional development and training programs