About the Role
We are looking for a Business Analyst to act as a bridge between business stakeholders and internal teams. This role focuses on understanding business needs, improving processes, and supporting decision-making through insights and clear documentation
Key Responsibilities
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Work closely with business stakeholders to understand objectives, challenges, and requirements
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Gather, analyse, and document business requirements, workflows, and processes
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Translate business needs into clear functional requirements and recommendations
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Support project initiatives by defining scope, timelines, and success metrics
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Identify gaps, inefficiencies, and opportunities for process improvement
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Prepare reports, presentations, and dashboards to support business decisions
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Facilitate meetings, workshops, and discussions with stakeholders
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Collaborate with cross-functional teams to ensure business requirements are well understood and delivered
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Track project progress and follow up on action items and deliverables
Requirements
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Bachelor’s degree in Business, Management, Finance, Economics, or a related field
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Proven experience as a Business Analyst, Operations Analyst, or similar role
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Strong analytical and problem-solving skills
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Excellent communication and stakeholder management skills
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Ability to translate complex business needs into clear and structured documentation
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Comfortable working with data, reports, and business metrics
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Proficient in Microsoft Excel, PowerPoint, and documentation tools
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Experience in process improvement or project support is a plus